1. Data controller

TeraBites, represented by MARIANA GASCA REGALADO, governed by European Union standards and currently based in Mexico City, Mexico, is the controller of your personal data. For any matter related to privacy or the exercise of your rights, you may contact us directly via our official channel: hello@terabites.food.

2. Legal basis for processing

We process your information under the following legal bases:

• Consent: When you complete our contact forms, subscriptions, or through direct interaction.

• Pre-contractual or contractual relationship: For the provision of strategic architecture and infrastructure services.

• Legitimate interest: To ensure the security of our platform, prevent fraud, and optimise the user experience.

3. Origin, data collected, and purpose

The data processed is provided directly by the data subject through the website, or by authorised representatives of organisations interested in our solutions and infrastructure. We collect only the minimum necessary data:

• Identification and contact: Name, company, job title, and email address to respond to service requests.

• Technical data: IP address, browser type, and cookies for statistical analysis and portal security.

• Purpose: To provide environmental impact diagnostics, strategic architecture for food sovereignty and foresight, manage commercial communication, and send industry or TeraBites updates.

4. Retention and security

Your data will be kept only as long as necessary to fulfil the purposes of its collection or to comply with legal obligations. We apply technical and organisational security measures to protect your information against unauthorised access or data loss.

5. International transfers

As an entity with a global vision, your data may be processed on servers located outside the European Economic Area (EEA). We ensure that such providers (hosting, analytics tools) comply with adequate protection frameworks and international security standards.

6. Your rights (Access, Rectification, Erasure, and Objection)

You have the right to access, rectify, or request the deletion (“right to be forgotten”) of your data, as well as data portability and restriction of processing.

• Response time: To exercise these rights, please send a request to hello@terabites.food. We will respond to your request within a maximum of 30 calendar days, in accordance with current regulations.

7. Supervisory authority

If you consider that the processing of your data infringes the regulations, you have the right to lodge a complaint with the INAI (Mexico) or the corresponding data protection authority in your country of residence.

8. Cookies

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